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Belleville: Business Growth and Retention Specialist

Closing Date: June 9, 2023 at 4:30pm

Position: Business Growth and Retention Specialist, Permanent Full-time

Currently, the City of Belleville has an exciting opportunity for a highly motivated, strategic, and dynamic individual to join the Economic Development Department as a Business Growth and Retention Specialist in the CAO Office.

Reporting to the Director or designate, the Business Growth and Retention Specialist is accountable for developing, implementing, and maintaining all business retention and expansion processes and programs at the City of Belleville. Under the leadership of the Director, the incumbent will be responsible for engaging with local businesses with a focus on retention, expansion, recognition, marketing and communication strategies, relationship management and committee participation, and continuous program evaluation and enhancements.

The position will:

  • Coordinate Business Retention and Expansion programs and drive implementation of related action plans.
  • Be responsible for Business Development programs and events.
  • Plan and deliver on Business Recognition and Appreciation initiatives.
  • Develop a Marketing and Communications strategy and content to promote local businesses and shop local
  • Manage Marketing and Promotions budget related to Business Growth and Retention
  • Provide business advocacy support to Belleville businesses, flag issues to Issues Management Specialist
  • Maintain contacts and client data in database or CRM
  •  Market reviews and research
  • Committee participation: EDDC, BIA, etc.
  • Establish and maintain a professional network that supports operational objectives (Trenval, Small Business Centre, Chamber, etc.)
  • Conduct evaluations of programs, surveys of client satisfaction, and report KPI outcomes

Position Type: Permanent Full-time
Closing Date: June 9, 2023 at 4:30 p.m
Hours of Work: 35 hours per week; Monday to Friday from 8:30am to 4:30pm with additional hours as required
Salary/Rate of Pay: $85,653 – $101,970